Category Archives: The Practice

New Computer

This month we are updating our computer system. The new system is a significant improvement on the old and we are very hopeful that we will be able to offer a better service all round as a result!! Tweet

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Update Records

We have a problem. Ideally we want to communicate with all our patients important information in a timely manner – the best ways to do this is embracing modern telecommunications – ie email or texting. Tweet

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New Surgery

I saw a patient this morning who hadn’t been in the practice for a year and hardly recognised the surgery. I was a little surprised but then I realised over the last year we have redecorated the surgery so everything … Continue reading

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New Developments

We have now been using telephone triage on Monday mornings to manage the high volume of calls after the weekend. It’s early days but the system seems to be working well, with most patients receiving advice in a more convenient … Continue reading

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New Year & New Challenges

2013 is a momentous year for the NHS and for General Practice. The pessimists amongst us may view 2013 as the year that bureaucracy finally conquered the last bastion of resistance in the NHS, General Practice. Tweet

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